Submit Repair Request

Tell us about your equipment issue. We will contact you to schedule a diagnostic visit.

Describe the Issue

Provide as much detail as possible about the problem. If you can include photos, that helps us prepare for the visit.

Need Immediate Help?

For urgent equipment failures, call us directly. Existing maintenance customers receive priority scheduling.

910-250-8050

What Happens Next

  • We review your request within 1 business day
  • We contact you to schedule a diagnostic visit
  • Technician diagnoses the issue on-site
  • We provide repair options and pricing
  • You approve before any work begins

Diagnostic Fee

There is a diagnostic fee for repair visits. This fee is waived for active maintenance customers. The fee is applied toward the repair if you proceed with the work.